Frequently Asked Questions
Everything you need to know about your Sonagi beauty journey.
Are Sonagi products suitable for sensitive skin?
Yes, our formulations prioritize gentle, clean ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, Sonagi ships to over 25 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
Are your products cruelty-free?
Absolutely. Sonagi is committed to ethical beauty; we never test our products or ingredients on animals at any stage of production.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.